FREQUENTLY ASKED QUESTIONS

No referral is required. You can schedule an appointment directly, whether you were recently injured or are still experiencing pain from a previous accident.

Please bring your photo ID, any accident reports, and any medical records or imaging related to your injury. You will also find forms to complete at this link: New Patient Forms, please fill those out and bring them with you. You may also email or fax them to us, ahead of your visit. Details are on the forms. If you are being seen for an upper extremity or shoulder injury, women should bring or wear a tank top. For lower extremity injury please bring a pair of shorts.

As soon as possible. Even if you feel fine, some injuries may not show symptoms right away. Early evaluation helps ensure proper diagnosis, treatment, and documentation for your legal or insurance case.

Absolutely. It’s common for pain and stiffness to develop later. Our doctors can assess delayed symptoms and begin appropriate treatment right away.

We provide advanced diagnostics, including X-rays, MRIs, CT scans, and nerve testing, to accurately identify the source of your pain.

Yes. Our treatment plans often include physical therapy, chiropractic care, and rehabilitation programs designed to restore mobility and strength.

Yes. We believe in continuity of care, so you’ll work closely with the same provider or care team throughout your recovery process.

Definitely. We’ll coordinate your care with any existing medical providers to ensure you receive comprehensive treatment.

You should seek medical attention first. Your health comes first, and having documentation from a doctor helps your insurance or legal case later.

Yes. We specialize in caring for patients injured in auto, workplace, and slip-and-fall accidents.

Absolutely. We provide detailed medical records, imaging results, and progress reports to support your insurance claim or legal case.

In most personal injury cases, we work on a lien or letter of protection basis — meaning payment is deferred until your case is settled. We also accept PIP or Medpay. We do not work with health insurances nor Worker’s Comp/Labor & Industry.

Yes. A medical lien allows you to receive care now and pay once your case is resolved. It’s a common arrangement for accident-related injuries.

You can still receive care. We offer flexible payment options and work with attorneys to ensure you get the treatment you need without upfront costs.

Yes. We frequently work alongside attorneys to provide the medical documentation and communication needed to strengthen your case.

We can provide medical evaluations, diagnostic test results, progress notes, and final treatment summaries tailored for insurance or legal documentation.

Treatment time depends on the type and severity of your injury. Our doctors will create a personalized recovery plan and update you on your progress regularly.

Yes. We can connect you with trusted attorneys experienced in accident and injury cases. We also work directly with your lawyer if you already have one.

A medical lien/”letter or protection” allows you to receive treatment immediately without paying upfront. The cost of your care is then covered from your settlement once your case is resolved.

Yes. Our team collaborates closely with legal professionals to ensure all medical documentation is accurate, detailed, and ready for use in your case.

Yes. Our physicians are experienced in providing expert medical opinions, reports, and testimony when required.

A personal injury claim is filed when someone else’s negligence causes your injury (like a car accident), while workers’ compensation covers injuries that occur on the job. Orthopedic Spine and Injury Center does not accept Workers’ Compensation cases.

In most cases, no. We can often defer payment until your case is settled, especially if you’re working with an attorney.

Time limits vary by state, so it’s best to speak with an attorney as soon as possible to protect your rights.

We only share information necessary to support your medical and legal case, and we follow all HIPAA privacy regulations.

After your injury, you’ll receive a full medical evaluation and treatment plan. We’ll document your recovery and communicate with your attorney or insurer until your case is resolved.

Yes. We can help coordinate care for patients traveling from other areas following an accident.

You can call our office or email intake@orthosic.com. If you need to reschedule, please give us at least 24 hours’ notice.

Utah Phone: 801-797-8000
Washington Phone: 425-272-2727
Idaho Phone: 208-278-2300

Yes, free and accessible parking is available for all patients, at each of our locations.

Each of our locations is fully ADA accessible. We follow strict cleanliness, sanitization, and infection-control protocols to ensure a safe environment for every patient.